Support for Immigrant Women Victims of Violence
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Danuri Helpline (in foreign language) 1577-1366
Women's Emergency Call (in Korean) 1366
Police Station (112)
Danuri Helpline (1577-1366)
Danuri Helpline
offers comprehensive information and assistance tailored to the needs of multicultural families. It provides services tailored to the settlement stage of immigrant women and the life cycle of multicultural families. The call center supports the protection of human rights by offering counseling and emergency assistance to immigrant women who are victims of violence.
| Category | Description |
|---|---|
| Emergency support and post-management for victims of violence | • Operation of emergency shelters (allowed to bring their children) |
| • Linkage with shelters for victims of domestic violence, sexual violence, and human trafficking | |
| • Connection with medical, legal, prosecution, and police services | |
| Comprehensive living information | • Guidance on multicultural family support projects |
| • Information on Korean language education and child support | |
| • Information on stay, nationality, legal, labor, and employment | |
| Simple interpretation and three-way calling services | • Support for communication within the family |
| • Third-party interpretation in cases of difficulty in communication (police, emergency center, hospital, community center, educational institution, bank, etc.) | |
| Counseling for families and married couples | • Counseling for resolving family conflicts, emotional and psychological support, interpretation services |
| Counseling with lawyer | • Legal consultations conducted in association with the Korean Bar Association |
| • Every Tue, from 2–4 PM (once a week), by appointment |
Service Hours and Locations
- Headquarters: Available 24/7 (Contact: 1577-1366 / Address: 7F, 37 World Cup-ro, Mapo-gu, Seoul)
- Busan-Gyeongnam Branch: Available on weekdays from 9 AM–6 PM (Contact: 051-508-1366 / Address: B1, 359 World Cup-daero, Yeonje-gu, Busan)
Available Languages
- Services provided by immigrant women counselors in 13 languages
Services Available via
- Phone: Three-way calling available 24/7 (hotline: 1577-1366)
- Online: Danuri (liveinkorea.kr) → 1:1 counseling
- In-person: Danuri Helpline counselors pay a visit for counseling after schedule adjustments
- Interview: The caller directly visits the Danuri Helpline for counseling after making an appointment
Gyeongnam Women's Emergency Call (1366)
What is 1366?
- It signifies providing ample and immediate services "365 days a year plus one more day" to women in crisis, operating around the clock throughout the year for the improvement of women's rights.
Counseling Service
- Eligibility
- Women victims of violence (domestic violence, sexual violence, human trafficking, dating violence, stalking, digital sex crimes)
| Platform | Counseling Methods and Procedures | Hours |
|---|---|---|
| Phone | Landline: 1366 (without area code) Mobile: 055-1366 |
Available 24/7 |
| In-person | Visit the center after booking an appointment by phone | |
| Online | KakaoTalk Plus KakaoTalk: pf.kakao.com/_xexhXvj |
Available 24/7 |
| On-site | Book an appointment by phone |
- Counseling (055-1366), Business (055-299-7520)
- Address: 179-18 Dongjeon-ro, Buk-myeon, Uichang-gu, Changwon-si
Shelter for Immigrant Women Victims of Violence (28 shelters nationwide; 1 in Gyeongnam)
- Provision of temporary protection, counseling, medical, legal, and other services for immigrant women (including their children) victims of domestic violence, sexual violence, and human trafficking
- Victims are sent to the shelters maintaining secret locations after initial consultation via 1577-1366, 1366, or 112